If you own a vacation rental property or are looking to get into the market, the number one key to success is keeping your home rented consistently. In order to do this, your home needs the features people are searching for and the extra touches that will make them return time and time again. Travelers have come to expect more from their vacation experience, and your job as a homeowner is to provide the design and amenities that deliver it.
Exceed Guest Expectations
There are many reasons why travelers choose a vacation rental, and one is to have the convenience of living like they would at home. This means they expect everything to be in working order — if anything is outdated, worn, or isn’t working properly, it should be repaired or replaced. This is especially important when it comes to paint, flooring, and lighting.
Besides keeping everything looking and running like new, your home has to be absolutely spotless for each and every guest. As a property owner, the easiest way to make sure everything stays in order is to have a vacation rental management company help maintain your investment property. A good rental management company such as Turnkey will take care of the essentials, including professional cleanings between each guest stay. They should also offer local support that is available 24/7 and keep you current on bookings so you’re always aware of who your guests are and when they’re coming to stay.
Guests also expect security so they feel safe and can relax. Simple upgrades like combination deadbolts or Wi-Fi locks provide security while making it easy for guests to come and go. Or you can go all out and purchase a home security system to give you and your guests peace of mind.
Guests who choose to rent a home expect certain basics, but do you know what today’s travelers consider a necessity and what’s extra? According to USA Today, one survey showed that the top three features guests look for are Wi-Fi, a washer and dryer, and kitchen amenities. Features that are in high demand should be considered necessities, and not having them may keep guests from coming back — or choosing your home in the first place.
Along with the necessities that guests expect, make your home even more attractive by going above and beyond. Most guests expect Wi-Fi to be included, but what about extra entertainment options? You can go extravagant with amenities like a hot tub, or keep it simple by providing TV subscription services. Either way, these extras make a difference in your guests’ experiences, especially if they experience bad weather or visit during a low season.
Know Your Customers
The best way to know what’s expected and what’s extra is to know your customer. After you’ve had some guests, you can ask for feedback, but you can start by catering to typical vacationers. If you’re in a location that has beautiful scenery, look for design features like lots of windows, outdoor living spaces, and a grill for outdoor cooking so guests can enjoy the outdoors. Travelers seeking adventure will appreciate outdoor gear such as bikes or a picnic basket. For an extra special touch, the blog Remodelista suggests providing a bottle of wine.
If you have many families visit, be sure to provide additional sleeping spaces like bunk beds or trundles for kids. Families will be even happier with extra amenities like a travel crib and high chair for little ones, plus a pool for family fun and games for entertainment.
No matter who your average customer is, guests always want luxury: think high-end fixtures and spa-like amenities in the bathrooms. And while keeping the high-end theme, it’s always good to go local with decor. Guests are visiting this area for a reason, so they will appreciate the design that’s reflective of the region.
From the basic necessities to unique choices like regional decor, your entire setup should be focused on providing the amazing experience guests are seeking. It doesn’t matter if your home is brand new or centuries old. Making the right design choices, replacing outdated decor, and adding bonuses will deliver that experience and maximize your home’s potential.